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These are a few examples of First Mate's achievements for clients.

Mr Jones was expected for a court case in London with paperwork at midday the following day - one original item of paperwork was missing which would have meant the case being adjourned for a further five months. First Mate were able, within two hours, to source and book a return flight to Majorca where the paperwork had been left, returning him in time for the hearing despite the fact that it was one of the busiest holiday weeks of the year and Majorca being a top destination.

Mr James provided First Mate with his car insurance renewal quote being £775.46 and with three hours research over the internet and with brokers First Mate made him a saving of £319.76 by shopping around.

Mr Roberts was offered a buy to let property to purchase at a £20,000 reduction provided he could exchange and complete simultaneously. First Mate put him in touch with a mortgage broker who found him a mortgage to suit all his needs at a good rate within 24 hours.

Miss Webb needed a spare room for visitors at short notice. The games room was stripped, repainted and stocked with linen and accessories including a wall-mounted TV, and a new bed base built to order, within seven days of receiving the instruction.

Mr Blake’s tenants were vacating his property having rented it for some five years. Within one month, First Mate arranged and oversaw the redecoration, carpeting, cleaning and general maintenance needed after a long let. New tenants took up occupation less than four weeks after the old ones had vacated:

“I am really chuffed with everything Emma, turned a whole bunch of hassle in being 100 miles away into something that has taken 20 minutes of emails. Thank you.”

Company X wanted to hold a summer party to say thank you to their clients and contractors, First Mate arranged the venue, the food, the band and the party atmosphere to go with the event!

Mr Andrews wanted a table at an Italian restaurant in Cowes on the night of the Round the Island race – First Mate obliged with a booking for 10.

Company Y lost the distributor of a magazine they produce and First Mate was able at extremely short notice to source a driver to dispatch the publication across two counties over the space of one bank holiday weekend.

Mr Cobb decided one Saturday morning to hold a party on board his boat that evening – First Mate were on the quayside with the grocery shopping and complimentary strawberries and cream by 2.30 pm.

Miss Williams was visiting Ascot with 15 friends in two days time and did not want the responsibility of organising the food. First Mate arranged a fully prepared picnic for the whole party.

All names have been changed to protect clients’ privacy.